Up to 60% of calls are always the same questions: "When are you open?", "How much is the dog licence fee?". The voicebot handles them automatically and lets staff focus on complex files.
Instead of searching through PDF bylaws, a citizen asks the chat: "What do I need to renew my ID?" The bot sends a document checklist and a link to book a time slot.
Do you have a community in your town that doesn't speak the local language well? Jarabot communicates in 90+ languages (incl. Ukrainian and Vietnamese). No more complex interpreting at the counter.
JARABOT překládá zprávy z desítek jazyků oběma směry, obsloužíte i cizince.
Veškerá komunikace je evidována, stále máte vše pod kontrolou.
Obsluha celého systému je velmi jednoduchá.