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AI Chatbot

Postará se o vaše zákazníky 24/7. Poradí jim, jak si vybrat správnou karimatku, zájezd nebo platební kartu. Vysvětlí rozdíl i benefity vaší privátní značky oproti konkurenci. Zvládne rozdělit objednávku podle dostupnosti a informovat o stavu doručení.

Turn visitors into customers
with an intelligent AI Chatbot

Turn visitors into customers with an intelligent AI Chatbot

Let artificial intelligence answer 75% of your questions while you sleep. Our chatbot knows your product range, advises on selection, and guides the customer through the purchase.

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Reduced chat workload from 1,100 to 15 conversations per month

“After implementing the AI chatbot, which was trained incredibly quickly, we no longer had to deal with the daily flood of customer inquiries requiring immediate responses. Automation of routine communication saves us time and mental capacity – our team no longer handles repetitive queries and can fully focus on more complex cases where a human approach is essential.”

99, 1%
of all communication
handled by JARABOT
2 weeks
contact center
onboarding
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Why does your e-shop need an AI partner?

Sell ​​on the weekend

Customers shop in the evenings and on weekends. Chatbot is online 24/7 and leaves no question unanswered. Increase conversion rates with instant response.

Save agents' time

Repeated questions like "Where's my package?" or "Are you open?" will be handled by the chatbot itself. Your team can focus on complex cases.

Understands even with typos

Forget about robotic responses. Our chatbot understands context, slang, and typos and responds in natural language.

One of the main advantages of JARABOT is its very simple integration. You can have the solution up and running on your website in just a few minutes.
Technical components

Multi-agent system, LLM orchestration, Chain-of-Thought, function calling, ability to read and change data

Knowledgebase

Learning static information (text documents including Word and PDF, websites, downloading data from API)

API integrace

Connection to dynamic data sources and internal systems (db, 3rd party applications)

Channels

Connect to any communication channel, including chat, email, voice (IVR), or external tools via API

Audit Logs, Reporting
& Analytics, Security

Generating technical and business reports (information on usage to improve the chatbot, identifying areas where customers ask questions and are not satisfied), audit logs with hidden sensitive information such as PIN, etc., on-premise / cloud

Process
configuration

Process configuration including authentication, security procedures, internal strategiesand tactical guidelines, GDPR, Role Based Access Control.

Administration
for human operators

Administrative interface for controlling and managing conversations with support Single sign-on

FAQ

What's the difference between an AI chatbot and a classic chatbot?

Classic chatbots work on a decision tree. They follow pre-programmed branches, and if a customer steps off the expected path, they get stuck. JARABOT is built on large language models (LLM), so it understands natural language and can handle questions it was never explicitly trained on.

Result: JARABOT automatically resolves 75% of queries without human involvement. The customer gets an answer instantly, even outside business hours.

Is JARABOT suitable for smaller businesses, or only for large companies?

JARABOT is designed for mid-sized companies and fast-growing e-shops that want results quickly without an internal IT team and without months of implementation.

Deployment takes 2 weeks. You pay for results, not for a license to a complex platform with dozens of modules you'll never use.

How quickly can JARABOT be deployed?

From signing the contract to a live chatbot on your website, we handle deployment in 2 weeks. For Shoptet or Shopify integration, the initial connection takes just a matter of hours.

Our team guides you through the entire onboarding. You don't need to handle anything technical.

What happens if the chatbot doesn't know the answer?

The chatbot recognizes when it has reached the limits of its knowledge base. In that case:

• It hands the conversation to an available live agent in real time
• Or creates a support ticket and confirms to the customer that someone will get back to them
• Or offers an alternative contact method (email, phone)

The customer never ends up in a dead end the handover to a human is seamless.

Which channels and platforms does JARABOT connect to?

JARABOT covers key communication channels:

• Chat: chatbot directly on your website
• Email: AI mailbot processes incoming emails automatically
• Phone: AI voicebot for inbound and outbound calls
• Integrations: Shoptet, Shopify, Upgates, WooCommerce, custom systems via API

All channels are managed from one place one AI contact center instead of several separate tools.

How does JARABOT learn information about our company and products?

The knowledge base is built from two sources:

• Automatically: by connecting to your system (catalog, orders, CRM)
• Manually: by uploading FAQs, internal manuals, complaint conditions

The chatbot is continuously updated without manual synchronization. You add a document and the bot is ready within hours.

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