Before JARABOT, there are people, not just algorithms.

The team behind our AI contact center isn't just behind a screen. In 2025 alone, we took part in 12 events and conferences to understand customer care beyond the interface.

12 events and conferences in 2025
about us

You know what we do. Now discover why we do it.

Behind JARABOT are people who believe that client communication can be faster, better and more accessible through AI.

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Handled by AI
WHY WE EXIST

Customer communication is slow, costly and dependent on human factors.

Most companies, whether B2B or B2C, need to communicate with the outside world. This communication is often slow, inefficient and heavily dependent on human resources. Agents are overloaded with routine queries, customers wait for answers and companies struggle with rising costs.

Our goal is to help companies achieve more efficient, better and more accessible communication. We ease the workload of agents, increase customer satisfaction and reduce companies' reliance on manual work.

We've built an omnichannel contact center (chat, email, cloud telephony, social media) built on deep integration with large language models (LLM). We're not just another tool with an AI feature. AI is the core of our product.

OUR STORY

From an Impossible Brief to an Omnichannel Platform

2024
Beginning:

When AI can't be put into practice

We found that almost no one knew how to put AI into practice for customer service. Companies wanted AI agents (chatbot, email bot, voicebot), but no supplier could deliver, not even those who claimed years of experience in customer care.

2025
First success:

When they chose us over the incumbent supplier

Our first major client was heureka!group, who chose our solution over the offer of the contact center's then-primary supplier. That's when we understood we could compete with anyone.

2025
Pivot

From chat to an omnichannel solution

We decided to build an omnichannel solution (all communication channels under one roof). We connected email clients and cloud telephony, creating a unique solution that fully leverages the potential of AI.

Today
Today:

A solution for small and large teams

Today, our product is vertically agnostic, suitable for e-commerce, SaaS companies, fintech, banks and insurers, travel agencies and more. Our satisfied clients include: heureka!group, Aukro, 4Camping, Knihy Dobrovský, Pneumatiky.cz, Fabini, SkipPay.

OUR VALUES

Three Things That Guide Our Decisions

01

AI-first

AI isn't an added feature, it's the core of the product. JARABOT builds its differentiation on deep technological expertise and the ability to genuinely implement generative AI, not just in marketing, but in practice.

02

Humanity without limits

Customer care should be available 24/7, fast and consistent, whether it's Monday morning or Saturday night. We give people the power to do work they enjoy and where they add the most value.

03

Complexity and simplicity

JARABOT offers an omnichannel solution with a clear, modern UI. At first glance, we're a simple, pleasant-to-use application, yet we operate at the cutting edge of today's technological possibilities.

TEAM

Behind JARABOT is a team of people who understand technology, customer care and business.

Martin Baroš
Martin Baroš
CEO & Head of Implementation
Jan Štěrba
Jan Štěrba
CTO
Marek Duda
Marek Duda
CSO
Michal Tyleček
Michal Tyleček
Sales Representative
Sára Beaudhuin
Sára Beaudhuin
Marketing Generalist
Gabriela Vičanová
Gabriela Vičanová
Brand & Web Designer
MK
Mája Kolářová
Implementation Specialist
Kristína Mokrenová
Kristína Mokrenová
Implementation Specialist
Vojtěch Konkol
Vojtěch Konkol
Implementation Specialist
Marek Cifra
Marek Cifra
Developer
Markéta Vlasáková
Markéta Vlasáková
Operations
FROM OUR EVENTS

Conferences, Meetups and Days When We Close Our Laptops

Meet us at e-commerce and AI events across the Czech Republic – and every now and then, up in the mountains.

Want to become part of the team?

We're looking for people who want to change the way companies communicate with their customers.

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